
FAQ
Find your answers here
How quickly will my order be processed and shipped?
We know you’re excited to receive your order! That’s why we usually process all purchases within 1–2 business days. During busy times, such as our Summer Sale, it may take a little longer, but rest assured – we’ll get your order on its way to you as quickly as possible.
What are the shipping costs and delivery times?
Shipping costs and delivery times are automatically calculated at checkout and depend on your location. ShopCoba ships worldwide, and all available options will be shown in your cart or during checkout – so you can choose the one that suits you best.
Can I track my order?
Absolutely. As soon as your order has been shipped, you’ll receive an email with a tracking link. You can also follow your order anytime via the “Track Your Order” option in the menu.
What is your return policy?
We want you to love your purchase. If for any reason you’re not fully satisfied, you can return items in line with our return policy. Simply visit the “Returns Policy” link in the footer for all the details.
Which payment methods do you accept?
For your convenience, ShopCoba accepts a wide range of payment options, including:
Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, Klarna, UnionPay.
How can I contact customer service?
6. How can I contact customer service?
Our friendly customer service team is here to help with any questions or advice. You can reach us via:
Email: info@shopcoba.com
(we aim to reply within 24 hours)
We pride ourselves on offering personal support and fast, attentive service.
What makes ShopCoba unique?
Since 2011, ShopCoba has stood for Dutch luxury, craftsmanship, and innovation. What sets us apart is more than just quality – it’s the story behind every piece we create. At Coba, we believe in timeless style, meaningful connections, and service that always puts you first.